Refund policy

Returns are on a case by case basis. As all of our items are custom made for you, we only offer returns for exchange of a similar item or new size. This is why we urge you to use the size charts provided on every item's listing.

If you'd like to return an item for exchange, please note that you will be responsible for returning the item, and for shipment costs associated with your replacement item.

Requests for product exchange must be made within 7 days of delivery, and items must be sent back for exchange within 48 hours of approval. Items must be unused, unworn, and have the original tags intact.

Questions about the returns should be sent to us at info (at) shownen (dot) shop